Privacy Policy

Local Concrete Forming & Foundations (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you visit directconcretequotes.com, how we use it, and the choices you have.

Information we collect

There are two ways we collect information:

• When you request a quote. Our quote form asks for your name, phone number, email address, project type, and a short description of the project. You provide this information voluntarily so we can respond to your request.
• When you browse the site. We use Google Analytics to understand how visitors find and use the site. This includes information like your approximate location (based on IP), device and browser type, pages viewed, time on page, and how you arrived at the site. Google Analytics uses cookies to do this.

How we use your information

• Quote requests: to contact you about your project, prepare a quote, and follow up on your inquiry.
• Analytics: to understand which pages and services people are interested in so we can improve the site.
• Record keeping: to keep ordinary business records of inquiries and customer communications.

We do not sell your personal information, and we do not use it for advertising outside our own site.

Service providers we use

We rely on a few third-party services to run the site. These providers process limited information on our behalf and have their own privacy policies:

• Formspree handles delivery of quote-form submissions to our inbox.
• Google Analytics (Google LLC) provides website usage analytics.
• Vercel hosts the website.

Cookies and your choice

The first time you visit the site, a banner asks whether you want to allow Google Analytics cookies. If you accept, Google Analytics loads and sets cookies to measure usage. If you decline, no analytics cookies are set and Google Analytics does not load at all.

You can change your cookie choice at any time to bring the banner back and change your decision. You can also block or delete cookies through your browser settings, or install the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.

How long we keep your information

We keep quote requests and related communications for as long as needed to respond to your inquiry and to maintain reasonable business records. Analytics data is retained according to Google’s default Google Analytics retention settings.

Your rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Ask what personal information we hold about you.
• Ask us to correct information that is inaccurate.
• Ask us to delete the information we hold about you.
• Withdraw your consent to us using your information at any time.

To make any of these requests, email us at the address below. We will respond within a reasonable time.

Security

We take reasonable steps to protect the information we collect. The site is served over HTTPS, and access to quote submissions is limited to people who need it to respond to inquiries. No method of transmission over the internet is perfectly secure, so we cannot guarantee absolute security.

Children

This site is intended for people requesting concrete work, not children. We do not knowingly collect information from anyone under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

Contact

Questions about this policy or about how we handle your information? Email directconcretequotes@gmail.com.